Got Questions?

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Enter a keyword in the search field to look for a question (e.g. "gate") or browse through the categories below. If you can't find the answer to your question, do not hesitate to contact us.

Black is the only colour option currently available in New Zealand.

No, they are different. Stair balusters are shorter than regular balusters, and “wide” stair balusters are cut on an angle. Stair spacers are longer than regular spacers and have angles cut at each end.

Yes, the Peak®Aluminium Balustrade system is perfect for decks, balconies, patios, porches, verandas and can even be used for some indoor applications. For more information visit our compliance page.

Yes, your imagination is the only limit. Be sure to use the correct gaskets for each (baluster or glass).

Yes, the Peak® Aluminium Balustrade can be installed on concrete with the use of fasteners designed for concrete applications (sold separately).

No, the Peak® Aluminium Balustrade system cannot be cut down to a shorter height.

No, since the glass panels are toughened safety glass, they cannot be cut down to size.

No, for safety reasons, only balusters can be used for stair balustrade applications.

Yes, the regular hand and base rail can be used for stair applications but “stair” balusters and spacers are different than regular balusters and spacers.

Peak® Aluminium Balustrade gates will fit up to a 1150mm rough opening. Each gate comes with a removable post, and can be cut down to custom sizes as needed.

Yes, it is a complete gate kit with all required fasteners and hardware included.

Yes, Peak® Aluminium Balustrade’s quality allows us to offer you a 20 year limited warranty.

Yes the Peak® Aluminium Balustrade meets certain building code requirements. For more information visit our compliance page.

Check to make sure that the baluster gaskets in both rails have been removed and that the top and bottom glass gaskets are in the right position. The deep glass gasket goes in the top rail, and the shallow glass gasket goes in the bottom rail. Use soap and water along the edges of the glass to help get it engaged in the gaskets.

Make sure you have removed the “baluster gaskets” and have inserted the “glass gaskets”. It is important to use liquid soap and water on both the glass gaskets and the top and bottom of the glass panel to help slide the glass panels into the glass gaskets. Always use two people to install glass panels. During installation, handle glass from the sides, not the bottom. Insert the glass panel completely inside the handrail gasket first and then lower into the base rail gasket. Ensure that the glass panel is completely seated in the base rail gasket. Rinse off soap.

Yes, Peak®Aluminium balustrade glass is fully toughened safety glass. Peak® Aluminium balustrade glass is identified by a small PEAK logo etched into the bottom corner of each glass panel. Each standard that the glass panels meet is etched into the bottom corner of each glass panel. Always comply with all applicable building codes.

The heads of all fasteners provided with Peak® Aluminium Balustrade are powder coated to match the color of the product.

The Peak® Aluminium Balustrade gate fits up to a 1150mm rough opening without any alterations. The gate features a removable post on one end that allows you to cut the gate down to the size you need. Simply remove the post, mark and cut the gate according to the installation instructions, reattach the removable post and secure with the self-drilling fasteners provided.

The hand & base rail components ship with a plastic baluster gasket already inserted in the channels of the hand & base rails. Be sure that this gasket is present to hold the balusters in place.

Aluminium delivers the best combination of appearance, strength, and durability. Easy to assemble, and low maintenance, the powder coated finish will continue to retain its beauty for many years and is backed by a manufacturer’s 20 year limited warranty.

Standard balusters: 16mm x 16mm x 885mm (L x W x H)
Wide balusters: 38.1mm x 16mm x 885mm (L x W x H)
Posts: 50.8mm x 50.8mm x 1000mm (L x W x H)

Stair balusters are shorter than balusters, and the wide stair balusters are cut on an angle to facilitate easy installation.

The Peak® Aluminium Balustrade is 1000mm high. The Peak® Aluminium Balustrade is not pool fence compliant and should not be used as a swimming pool safety barrier.

Glass gaskets are available in 1.2m lengths. Each 1.2m set contains one handrail glass gasket (larger of the two gaskets) and one base rail glass gasket (smaller of the two gaskets).

Glass panel sizes are available in 150mm sectional glass kit and 1025mm widths.

Hacksaw or metal cutting saw, drill, drill bits, Phillips screw driver, safety glasses, measuring tape, liquid soap (for glass panel installations) and non-corrosive exterior caulking.

The Peak® Aluminium Balustrade system is coated with a durable and attractive powder coat finish. In the event your Peak® Aluminium Balustrade is scratched, visit your local home improvement retailer and speak to a paint expert for suggestions on the best touch up solution.

The Peak®Aluminium Balustrade system can be installed wood, concrete, and composite surfaces, both indoors and outdoors. Also, it allows you to mount balustrades directly to walls or to existing wood posts and columns.